Service quality dimensions leading to customer satisfaction: a case study in DFCC Vardhana bank
Material type: TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2010Description: xvii, 227p.; 30cmSubject(s): DDC classification:- 009 PGDBM
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Thesis | Main Library Reference Section | Thesis | 009PGDBM (Browse shelf(Opens below)) | Not for loan | 34496 |
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