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1.
Services marketing: integrating customer focus across the firm by
Edition: 3rd.
Language: English Language
Publication details: New Delhi Tata McGraw-Hill 2003 2003
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8ZEI, ...

2.
Services marketing by
Edition: 4th
Publication details: Boston McGraw Hill 2006 2006
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 658.8ZEI.

3.
Services marketing integrating customer focus across the firm by
Edition: 4th.
Publication details: New Delhi Tata mcGraw Hill 1996 2009
Availability: Items available for loan: Main Library (2)Location, call number: Lending Section 658.8SER, ...

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