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The customer response management handbook

Richard, Darlene D.

The customer response management handbook - New Delhi Tata Mcgraw-Hill 2004 - xiv, 546p. 24cm.

ISBN: 9780070582590 0070586659

Subjects--Topical Terms:
Office management
Customer relation
Customer service
Culture

Dewey Class. No.: 658.812 / RIC

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